Charging with the "InCharge Key" charging card
Order your free charging card now
Please complete the order form to receive your free "InCharge Key". Once you have placed your order, you will receive an email with an activation link to unlock your My InCharge Portal account. Please note that you can only log in to the My InCharge Portal if you have activated your account beforehand.
Charge your electric car in 5 steps
- Plug the charging cable into your electric car and into the charging station.
- Hold your "InCharge Key" charging card against the card reader of the charging station to start the charging process.
- The charging station will now charge your electric car.
- Hold your "InCharge Key" charging card against the card reader again to cancel the charging process.
- The charging process is now finished. You can remove the charging cable again.
Prices in the roaming network
Since 01 July, you can charge at Vattenfall charging stations at a price of
39 ct/kWh (AC) or 59 ct/kWh (DC)*.
Prices at our partners charging stations may differ. To check current prices on each charging station please visit the Vattenfall InCharge App. The billing model for refuelling electricity is always based on one of the rates shown below, or a combination thereof, throughout the network.
Do you still have questions?
If you would like more information about our products or advice, please use our contact form to submit your enquiry. Or contact us by phone on 0800 - 2 335 335.
Our customer service is available from Monday to Friday (except public holidays) from 8.00 am to 6.00 pm.
We will deal with your request as quickly as possible.
*The reduced VAT (from 19% to 16%) is already included in the prices and rounded to four decimal places. In the InCharge app and on the invoice, the changed prices will be displayed with commercially correct prices.
Location Partner: How your company can benefit from the expansion of the charging infrastructure for electric cars
Your location – our investment: With the Location Partner concept, Vattenfall InCharge invests in charging infrastructure at your company site. Find out all the benefits of a Location Partnership here.
Participate in the ELBE subsidy programme with charging products from Vattenfall InCharge
Hamburg companies benefit twofold: Anyone who is now starting to establish a charging infrastructure for electric cars will find the right product with Vattenfall InCharge and will receive financial support via the ELBE programme.
Penny & Vattenfall: Electric Car Charging Points At Supermarkets
Many customers would jump at the chance to be able to charging their electric car while on a shopping trip. Electric vehicle charging points enhance the image of the retailer and are attracting more and more customers.